vOps - Terms & Policies
Terms of Service
Last updated: July 2026
Subscription
- vOps (vMark Ops) is provided as a monthly subscription.
- Your subscription includes access to the latest software release, future updates, and optionally, standard support.
- Subscriptions renew automatically until cancelled.
License
Your subscription grants your organization a non-transferable license to use Ops, this license remains active during the whole duration of the subscription.
Redistribution or resale of the software or license is not permitted.
Payments
Payments are securely processed by Paddle.
Failure to complete payment may result in suspension of your subscription.
Cancellation
You may cancel your subscription at any time.
Your access remains active until the end of your current billing period.
Liability
vOps is provided "as is". Pathgate is not liable for indirect or consequential damages arising from the use of the software.
Privacy Policy
Last updated: July 2026
Pathgate respects your privacy.
We collect only the information necessary to provide vOps, including:
- Representative Name
- Company
- Email address
- Billing information
- Technical support communications
Your information is used to:
- Manage your subscription
- Process payments
- Provide support
- Improve vOps
Payments are securely processed by Paddle. Pathgate does not store your payment card details.
We do not sell any type of customer or personal information nor we will at any point in time.
If you wish to access, update or delete your personal data, please contact us directly through any channel.
Refund Policy
Last updated: July 2026
Vops is sold as a monthly software subscription.
Because access to the software is provided immediately after purchase, subscription fees are non-refundable.
If you believe you were charged incorrectly or experienced a billing error, please contact us and we will review your request individually.
You may cancel your subscription at any time. Cancellation prevents future renewals but does not refund the current billing period.